Contract Hours

Every minute recorded, every contract honored

Contract Hours adds a stopwatch to GLPI that technicians control directly in the ticket timeline: Start, Pause, Resume and Stop. On stop, the module rounds to the configured minimum billable, auto-creates a private task and deducts hours from the linked contract.

Funcionalidades

Start/Pause/Resume/Stop stopwatch with floating timer on all pages

Configurable rounding to minimum billable

Automatic task created on timer stop

Per-entity contracts with group and category criteria

Helpdesk dashboard with consumption cards per contract

Per-contract visibility controlled by user, profile and group

Cómo funciona

Paso 1

Set up contracts

Create contracts with hour quota, billing period, group and category criteria, and define dashboard visibility.

Paso 2

Time in the ticket

Click Start Timer in the timeline. The floating timer stays visible on all pages.

Paso 3

Automatic recording

On stop, the system applies rounding, creates a private task and updates the contract balance.

Comience a usar Contract Hours

Vea los planes disponibles o lea el artículo completo sobre este módulo.

Ver planes Leer artículo completo
?Necesitas ayuda?