Smart Notify

Never miss an important update in GLPI

Smart Notify adds a notification bell to the GLPI navigation bar and automatically aggregates 11 event sources: follow-ups, pending validations, assigned tasks, recorded solutions and documents attached to tickets, problems and changes. Everything in one place.

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Features

11 ITIL event sources: follow-ups, validations, tasks, solutions and documents

Navbar bell with animated unread count badge

Individual preferences per user

Priority-based sounds via Web Audio API

Manual notifications targeting user, group or entity

Cross-tab sync and auto-mark-read by URL

How it works

Step 1

Activate and configure

Enable Smart Notify in the module catalog and set polling interval, retention and active event sources.

Step 2

Personalize per user

Each technician accesses the preferences modal from the bell dropdown to enable/disable notification types.

Step 3

Receive in real time

The navbar bell displays the unread count with animation. Clicking opens a dropdown listing all notifications grouped by ITIL item.

Start using Smart Notify

View available plans or read the full article about this module.

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