Teams chatbot with clicks and GLPI forms
IT services
in production since Jul 2026At an IT services company, staff open tickets in Teams by picking the service from GLPI 11 forms, with no commands to type. Approvals, solution validation and satisfaction surveys are also handled through cards with buttons.
2026
Purchase requisitions raised from the ticket itself
Supermarket retail
in production since Sep 2026A supermarket chain connected GLPI 11 to Mercado Eletrônico: the requisition leaves the ticket with cost center and branch, and its progress up to the purchase order flows back to it.
2026
GLPI tickets followed up in Microsoft Teams
Logistics
in production since Jun 2026At a logistics company, staff check, reply to and approve tickets in Teams and get notified at every step, whether they are requester, observer, technician, group or approver.
2026
GLPI 10 tickets over WhatsApp
Auto parts
in production since Jun 2026At an auto parts company, people with GLPI 10 tickets check, reply to and approve them on WhatsApp, with access limited to registered numbers. New ticket, reply and solution notices arrive through the NexTool plugin's WhatsApp Bot module.
2026
Visual approval workflows in GLPI 11
Agribusiness technology
An agribusiness technology company runs tickets through workflows with steps and approvals drawn in the visual editor. The adjustments from the rollout became automatic template checks before publishing.
2026
Electronic signature inside GLPI
IT services and manufacturing
At an IT services partner, documents leave GLPI to be signed in DocuSeal, with templates for equipment handover and policy acceptance. For a manufacturer, we built a custom connector to TOTVS Assinatura Eletrônica.
2026
AI in GLPI tickets and the knowledge base
IT services and manufacturing
downloaded by 250+ GLPI environmentsThe AI Assist module summarizes the ticket history, suggests a reply that cites the knowledge base article and shows articles before a ticket is opened. It runs on the client's own AI key (OpenAI, Gemini or Claude) and masks personal data by default.
2026
Online catalog for Depósito de Bebidas O Corujão
O Corujão · Drinks depot
Storefront for a drinks depot in Camaçari, Bahia: customers browse the catalog without logging in, fill a cart and place the order through the store's WhatsApp. The team manages products and prices in an admin panel.
Used-car showroom for Esquina da Catira
Esquina da Catira · Car dealership
Website and admin panel for a used-car dealer in Lagoa Dourada, Minas Gerais: a vehicle catalog with search, filters and direct WhatsApp contact, plus automatic import of listings.
Website for YouTuber NozemBR
NozemBR · Content creator
Platform where Minecraft and Hytale server owners book video promotions on the NozemBR channel: single sign-on, requests through tickets, credits paid via PIX, and tracking of their videos and the buyers' ranking.
SAM: software license management
Built for an IT services partner and turned into a product: it centralizes the software licenses of each reseller's clients and sends renewal alerts by WhatsApp and email before they expire. Each reseller has its own panel.
MCStore: stores for Minecraft servers
Platform where Minecraft server owners build their own store. Players pay via PIX, including through a QR code shown inside the game, and a plugin delivers the item on the server automatically.
Rastreia Preço: price history
Shows what a product costs today in each store and how its price has behaved since we started tracking it, with our own dated price history. Verified deals are also posted to deal channels.
NexSuite Security: website security checks
Site owners enter their address and get a free basic report. Deeper checks are unlocked only after they prove domain ownership by email or DNS record, with the option to hire the fixes.
Website and online courses for a clinic
Healthcare
Institutional website and online course platform for a multidisciplinary child development clinic specialized in autism. The team publishes content and courses through an admin panel.
2026
Cloudflare entry point and networks isolated per service pair
in production since Sep 2026On NexTool's production server we replaced the reverse proxy with a Cloudflare tunnel: TLS ends at the edge and no web port stays open on the server. Containers now talk only to the services they need, with one network per service pair.
2026
Monitoring with WhatsApp and Alexa alerts
Grafana dashboards with metrics for servers, containers, databases and websites, plus centralized logs. Critical production alerts arrive by WhatsApp and email, and the most serious ones are also spoken on an Alexa device, outside quiet hours.
2026
Single sign-on and password vault
A central identity provider (Authentik) signs users into NexSuite panels and systems over OIDC, with group-based access. The team's passwords live in a Bitwarden-compatible vault (Vaultwarden), which also uses single sign-on.
2026
Recobra: subscription management and WhatsApp billing
SaaS that reminds, bills and renews subscriptions on its own: it sends WhatsApp reminders before and after the due date, collects via PIX and renews the customer's subscription once payment is confirmed.
Per-client Discord bot platform
Hosts Discord bots for different clients from a single image: each bot runs isolated in its own container, and features such as welcome messages, moderation and tickets are switched on per client in the database, with no code rewrite.
2026