Order Service

Service Order PDF generated directly in the ticket

Order Service generates professional Service Order PDF documents from ticket data in GLPI with a single click. The document includes requester details, problem description, assigned technician, involved equipment and space for a signature.

Features

One-click PDF generation from the ticket

Customisable logo and header per entity

Fully configurable fields displayed in the document

PDF automatically saved as a ticket attachment

Print-optimised format

Integration with Signature Pad for signature collection

How it works

Step 1

Configure the template

In the plugin panel, upload the logo and define which ticket fields will be displayed in the SO (requester, date, equipment, etc.).

Step 2

Generate the SO in the ticket

In the ticket, click 'Generate Service Order'. The PDF is created instantly with the current ticket data.

Step 3

Print or send digitally

The PDF is available as an attachment in the ticket. Print it for on-site visits or send it to the customer by email.

Start using Order Service

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