Escalonamento de Aprovação
Multi-level approvals made simple in GLPI
Approval Flow automates chained approval workflows by ticket category. Define as many approval levels as needed – direct manager, area director, IT committee – and the plugin takes care of notifying each approver in the correct sequence.
Features
How it works
Configure the workflow by category
In the plugin panel, create an approval workflow and link it to GLPI categories. Define the levels and the approvers for each one.
Ticket enters the workflow automatically
When a ticket in the configured category is opened, Approval Flow automatically creates the validations in the defined sequence.
Approvers are notified
Each approver receives an email and, if configured, a Telegram message with Approve and Reject buttons.
See it in action
A quick tour of what the plugin does in practice.
Image gallery
Screenshots for this section are coming soon.
Start using Escalonamento de Aprovação
View available plans or read the full article about this module.