Ticket Flow
Recurring tickets created automatically in GLPI
Ticket Flow eliminates the manual work of creating repetitive tickets. Set up complete ticket templates – with predefined title, description, category, assignee and priority – and define the conditions that trigger automatic creation: scheduling, system event or manual trigger.
Features
How it works
Step 1
Create the template
Define all ticket fields: title, description, category, assigned group, priority and any custom fields.
Step 2
Configure the trigger
Choose when the ticket should be created: at a specific date/time, on a recurring schedule or triggered by a GLPI event.
Step 3
Activate the rule
With the rule active, Ticket Flow monitors the triggers and creates tickets automatically, without human intervention.
Start using Ticket Flow
View available plans or read the full article about this module.