How NexTool deploys and maintains Zabbix beside GLPI: predictive triggers (timeleft), hysteresis against flapping, and a webhook that turns into a ticket with an owner via the Automations module.

How NexTool connects Zabbix and GLPI to open tickets with an owner, priority and SLA - and close them on their own at recovery: webhook Media Type, severity map and idempotency by event_id against ticket storms.