Mercado Eletrônico
Purchase requisitions in Mercado Eletrônico directly from the ticket
The Mercado Eletrônico module connects GLPI to the Mercado Eletrônico (ME) procurement platform: from a ticket, the agent builds the purchase requisition and sends it to ME without retyping anything in the portal. Users with the "Send request pre-approved" permission send it already approved, avoiding a second approval; without that permission, the requisition reaches ME awaiting approval.
Features
The "ME Requisition" tab on the ticket holds the requester and the approver, the delivery branch, the category, the cost center, the ledger account and the items, with a Group → Product cascade and line totals and a grand total calculated in real time. The ME catalog (products, groups, suppliers, users, cost centers and ledger accounts) is synchronized into GLPI, and the cost center and ledger account reach ME as Cost Objects, the same as when the requisition is created manually in the portal.
After submission, the ticket shows the ME lifecycle: requisition, pre-order, quotation and order, with status, amounts, dates and history, updated automatically by ME webhooks and a reconciliation routine. When the buyer combines requisitions from several tickets into one quotation or order, the document appears on all of those tickets, marked as shared. If ME does not accept the requisition, it is marked as failed and goes back for correction and resubmission. The module's Requests tab lists every requisition created from tickets, with search and filters. In GLPI's ticket search, ME filters and columns show each ticket's ME stage (no requisition, draft, requisition sent, in quotation, pre-order or order), the requisition, quotation and order numbers, the supplier, the amount and the cost center: you can see which tickets are stuck in quotation without opening them one by one.
How it works
Connect, sync and register the webhooks
Enter the Mercado Eletrônico API credentials, sync the catalog and register the webhooks in ME with one button. If ME reaches GLPI through a gateway or zero trust access, enter the public URL. Several GLPI instances can use the same ME environment, each with its own credential and prefix.
Build the requisition on the ticket
In the "ME Requisition" tab of the ticket, choose the requester, the approver, the delivery branch, the category, the cost center and the ledger account, and add the items through the Group → Product cascade. A requisition template can fill in these fields in advance.
Submit and track
Send the requisition to ME: already approved, for users with the "Send request pre-approved" permission, or awaiting approval. The requisition, pre-order, quotation and order appear on the ticket and update automatically. In the ticket list, filter by ME stage.
See it in action
A quick tour of what the plugin does in practice.
Image gallery
Start using Mercado Eletrônico
View available plans or read the full article about this module.