Geolocation
GPS location captured and recorded in the ticket
The Geolocation module captures the browser location of the user or technician and automatically inserts the address into the ticket follow-up. For field service, this ensures the position at the time of service is recorded in the ticket without manual input.
Features
How it works
Step 1
Activate in the ticket
In the ticket follow-up form, the technician clicks 'Capture Location'. The browser requests geolocation permission.
Step 2
Location is captured
GPS coordinates are obtained from the device and sent to the plugin, which performs reverse geocoding to obtain the full address.
Step 3
Address inserted in the follow-up
The address is automatically inserted into the follow-up field, with a link to the map. The technician can edit it before saving.
See it in action
A quick tour of what the plugin does in practice.
Image gallery
Screenshots for this section are coming soon.
Start using Geolocation
View available plans or read the full article about this module.