Geolocation
GPS location captured and recorded in the ticket
The Geolocation module captures the browser location of the user or technician and automatically inserts the address into the ticket follow-up. For field service, this ensures the position at the time of service is recorded in the ticket without manual input.
Features
How it works
Step 1
Activate in the ticket
In the ticket follow-up form, the technician clicks 'Capture Location'. The browser requests geolocation permission.
Step 2
Location is captured
GPS coordinates are obtained from the device and sent to the plugin, which performs reverse geocoding to obtain the full address.
Step 3
Address inserted in the follow-up
The address is automatically inserted into the follow-up field, with a link to the map. The technician can edit it before saving.
Start using Geolocation
View available plans or read the full article about this module.